Very good
8.3 /10

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Map - Novotel Hamburg City Alster - GPS: 53.558824, 10.024898
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Novotel Hamburg City Alster, Hamburg

★★★★ Reviews, photos, room rates, address, contact
  • Lübecker Str. 3, 22087 Hamburg, Germany - View on map
8.3 /10
Very good
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Hotel
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Novotel Hamburg City Alster, Hamburg - Photo 1 Novotel Hamburg City Alster, Hamburg - Photo 2 Novotel Hamburg City Alster, Hamburg - Photo 3 Novotel Hamburg City Alster, Hamburg - Photo 4 Novotel Hamburg City Alster, Hamburg - Photo 5 Novotel Hamburg City Alster, Hamburg - Photo 6 Novotel Hamburg City Alster, Hamburg - Photo 7 Novotel Hamburg City Alster, Hamburg - Photo 8 Novotel Hamburg City Alster, Hamburg - Photo 9 Novotel Hamburg City Alster, Hamburg - Photo 10

Highlights

  • Pets are welcome
  • Stylish bar and lounge
  • Complimentary wi-fi property-wide
  • Modern fitness centre
  • Daily room cleaning service
  • Entirely smoke-free property
The bar, lounge, and eatery serve regional Northern German specialties as well as Mediterranean cuisine. What dishes are served at the restaurant? The menu features local delicacies and Mediterranean flavors. Snacks and drinks are served in the Alster Lounge. Where can sports events be watched? Sports are shown on a large TV screen. This four-star hotel is centrally located in Hamburg. How far is it to the underground station? It is just fifty meters from the hotel. Rooms are air-conditioned. There is a wardrobe in each room. A fifty-five inch television will entertain guests. A desk facilitates work. A safe ensures valuables are secure. Each room includes a mini fridge. USB sockets are available for convenience. Coffee or tea can be made in your own room. Bathrooms are fitted with rain showers. A hairdryer is found in the bathroom. Up to two children under fifteen can sleep free of charge. Guests enjoy free use of the spa area. The spa area features a sauna. A steam bath is also available. A modern fitness room encourages activity. Children have their play corner. An Xbox awaits young gamers in the lobby. We offer parking for guests. How long does it take to walk to Alster Lake? It's only a ten-minute stroll. How far is it to the main station? The walk takes about fifteen minutes. ||In the restaurant, different dishes can be tried. Every meal is a unique culinary adventure.||Business rooms are perfect for meetings. The facilities meet the expectations of demanding clients.||The receptionist is available twenty-four hours a day. You can always get help planning your stay.||Family rooms accommodate all family members. Amenities cater to the needs of larger groups.||Media are modern and user-friendly. The TV allows relaxation after a long day.||
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Important information

At Novotel Hamburg City Alster, guests under 18 may only check in if accompanied by a parent or legal guardian.

Room Types

Standard Double Room Description, photos, price, amenities

See photos of the Standard Double Room
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Room standards
  • work desk,
  • extra-long beds (over 2 metres),
  • non-feather pillow (synthetic),
  • bedside socket,
  • hypoallergenic room,
  • air conditioning,
  • wardrobe/closet,
  • waste bin,
  • carpeted floor,
  • heating,
  • soundproofed rooms,
  • safe deposit box,
  • seating area
Sanitary facilities
  • conditioner,
  • toilet paper,
  • hairdryer,
  • body soap,
  • toilet,
  • complimentary toiletries,
  • shampoo,
  • shower,
  • bathtub or shower,
  • private bathroom
Property technology & media
  • laptop-sized safe,
  • telephone,
  • satellite tv channels,
  • flat-screen tv,
  • television (tv),
  • cable tv channels,
  • radio
Dining & bars
  • tea and coffee making facilities,
  • bottled water,
  • electric kettle
Paid extra services
  • wake-up service,
  • towels,
  • key card access,
  • wake-up call/alarm clock,
  • bed linen
Location & local attractions
  • city view
Property architecture & layout
  • window
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector
Social distancing guidelines
  • individually controlled air conditioning for room

Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries.

Room size:
Standard Double Room - 25 m2

Bedroom 1 – Large bed (King size)

Max persons: 2

Standard Twin Room Description, photos, price, amenities

See photos of the Standard Twin Room
Check rates!
Room standards
  • extra-long beds (over 2 metres),
  • heating,
  • carpeted floor,
  • air conditioning,
  • waste bin,
  • safe deposit box,
  • bedside socket,
  • hypoallergenic room,
  • soundproofed rooms,
  • non-feather pillow (synthetic),
  • wardrobe/closet
Sanitary facilities
  • shampoo,
  • complimentary toiletries,
  • bathtub or shower,
  • toilet paper,
  • conditioner,
  • toilet,
  • private bathroom,
  • body soap,
  • shower,
  • hairdryer
Property technology & media
  • television (tv),
  • satellite tv channels,
  • telephone,
  • radio,
  • cable tv channels,
  • flat-screen tv,
  • laptop-sized safe
Dining & bars
  • tea and coffee making facilities,
  • bottled water,
  • electric kettle
Paid extra services
  • towels,
  • wake-up call/alarm clock,
  • bed linen,
  • key card access,
  • wake-up service
Location & local attractions
  • city view
Property architecture & layout
  • window
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector
Social distancing guidelines
  • individually controlled air conditioning for room

Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries.

Room size:
Standard Twin Room - 25 m2

Bedroom 1 – Single bed

Max persons: 2

Superior Double Room with Sofa Description, photos, price, amenities

See photos of the Superior Double Room with Sofa
Check rates!
Room standards
  • soundproofed rooms,
  • carpeted floor,
  • extra-long beds (over 2 metres),
  • safe deposit box,
  • seating area,
  • hypoallergenic room,
  • air conditioning,
  • wardrobe/closet,
  • heating,
  • waste bin,
  • non-feather pillow (synthetic),
  • sofa,
  • sofa bed,
  • bedside socket
Sanitary facilities
  • shower,
  • bathtub or shower,
  • slippers,
  • hairdryer,
  • shampoo,
  • toilet paper,
  • toilet,
  • bathrobe,
  • complimentary toiletries,
  • conditioner,
  • body soap,
  • private bathroom
Property technology & media
  • telephone,
  • cable tv channels,
  • satellite tv channels,
  • flat-screen tv,
  • laptop-sized safe,
  • television (tv),
  • radio
Dining & bars
  • electric kettle,
  • refrigerator,
  • bottled water,
  • tea and coffee making facilities,
  • minibar
Paid extra services
  • wake-up service,
  • wake-up call/alarm clock,
  • key card access,
  • bed linen,
  • towels
Location & local attractions
  • city view
Property architecture & layout
  • window
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector
Social distancing guidelines
  • individually controlled air conditioning for room

Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries and bathrobes. Includes free minibar, free room service, EUR 5 internet voucher and a spa package.

Room size:
Superior Double Room with Sofa - 25 m2

Bedroom 1 – Sofa bed, Large bed (King size)

Max persons: 4

Standard Double Room with Sofa Bed Description, photos, price, amenities

See photos of the Standard Double Room with Sofa Bed
Check rates!
Room standards
  • heating,
  • wardrobe/closet,
  • carpeted floor,
  • waste bin,
  • sofa bed,
  • non-feather pillow (synthetic),
  • safe deposit box,
  • seating area,
  • extra-long beds (over 2 metres),
  • soundproofed rooms,
  • sofa,
  • air conditioning,
  • hypoallergenic room,
  • bedside socket
Sanitary facilities
  • toilet,
  • body soap,
  • shampoo,
  • hairdryer,
  • private bathroom,
  • toilet paper,
  • bathtub or shower,
  • complimentary toiletries,
  • shower,
  • conditioner
Property technology & media
  • cable tv channels,
  • flat-screen tv,
  • radio,
  • telephone,
  • television (tv),
  • satellite tv channels,
  • laptop-sized safe
Dining & bars
  • tea and coffee making facilities,
  • bottled water,
  • electric kettle
Paid extra services
  • towels,
  • bed linen,
  • key card access,
  • wake-up call/alarm clock,
  • wake-up service
Location & local attractions
  • city view
Property architecture & layout
  • window
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector
Social distancing guidelines
  • individually controlled air conditioning for room

Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries.

Room size:
Standard Double Room with Sofa Bed - 25 m2

Bedroom 1 – Sofa bed, Large bed (King size)

Max persons: 4

Choose your ideal room at Novotel Hamburg City Alster

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Standard Double Room
  • Standard Twin Room
  • Superior Double Room with Sofa
  • Standard Double Room with Sofa Bed

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

Reviews

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Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, pets are welcome, on-site parking, wi-fi throughout the property

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, turkish bath / hammam, fitness activities

Transport & getting around Transport & getting around

secure parking garage, disabled-access parking

Reception & guest support Reception & guest support

24/7 front desk, excursion booking desk, baggage hold

Family & entertainment Family & entertainment

secure indoor play zone

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning

Property safety & security Property safety & security

in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

On-site parking is available, featuring a parking garage and accessible parking options.

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Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are permitted, with the possibility of an additional fee.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

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Frequently Asked Questions (FAQ)

Check-in starts at 15:00 and check-out is by 12:00.
Yes, there is parking for guests, ensuring convenience and safety.
Yes, guests have access to the Internet.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Standard Double Room
  • Standard Twin Room
  • Superior Double Room with Sofa
  • Standard Double Room with Sofa Bed
Yes, the property is often chosen by families.
Yes, guests can conveniently leave their car at the on-site parking area, ensuring easy access and security.
Throughout the entire property, Novotel Hamburg City Alster provides guests with unlimited access to high-speed wireless Wi-Fi internet.
For your convenience and safety, our reception at Novotel Hamburg City Alster is open 24 hours a day, 7 days a week.
Yes, our property operates a tour desk that can help you plan your stay, book tickets, and discover the region's top attractions.
In direct contact areas, such as the reception, we may use protective screens or other measures to ensure a safe distance and comfort for both parties.
Check availability and prices